Frequently Asked Questions
Transaction Details
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Execution Source
Our quotes are generally sourced from a large number of the most timely quotes provided to us by a selection of top banks worldwide. We believe this approach will always provide you with the best available price.
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Slippage
Our company tries to minimize slippage and strives to achieve a trading model that is superior to that of our peers in the industry. However, sometimes the investment market fluctuates violently and prices fluctuate instantly, which is beyond human control. We ask for your understanding.
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Gaps and Market Volatility
When economic data or important news events are released, prices may gap as the market reacts and adjusts to the news or data. Under such circumstances, market conditions can be extremely volatile, with prices fluctuating dramatically in one direction and, in some cases, the market may be unavailable for trading for a short period of time. Market gaps are also common after the market reopens after weekends or holidays. Take-profit and stop-loss orders may be executed at prices significantly different from the specified price during a market gap, a deviation that can work either for or against traders. Take-profit and stop-loss orders may be executed at prices other than the price at which the order was submitted or set. Orders may be executed in batches at different prices. The opening price may differ significantly from the previous day's closing price.
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Order setting validity period
GF does not limit the validity period of pending orders or stop-loss and take-profit orders, unless the customer cancels the order, the order is canceled due to insufficient margin at the price, or the order expires. Customers can set and cancel orders based on their needs. Please refer to the real-time trading system for details.
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Forced Liquidation Clauses
GF's forced liquidation margin requirement is 30%. When your margin ratio is less than or equal to 30%, the system will automatically close your positions based on the loss level until it exceeds 30%. Please always pay attention to the funds in your account to avoid unnecessary losses. The margin ratio is calculated as: Net Value ÷ Used Prepayment * 100%
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