Frequently Asked Questions
Trading Details
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Execution Source
Our quotes are generally derived from a large number of the most timely quotes provided to us by a selection of top banks around the world. We believe that this approach will always provide you with the best available price.
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Slippage
Our company tries to minimize slippage and strives to achieve a trading model that is superior to that of our peers in the industry. However, sometimes the investment market fluctuates violently and prices fluctuate instantly, which is beyond human control. We ask for investors' forgiveness.
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Gaps and Market Volatility
When economic data or important news events are released, prices may gap as the market reacts and adjusts to the news or data. In such cases, market conditions may be very volatile, prices may move drastically in one direction, and in some cases, the market may not provide available trading for a short period of time. Market gaps also often occur when the market reopens after weekends or holidays. Take-profit and stop-loss orders may be executed at prices far away from the specified price when the market gaps, and this deviation may be beneficial or detrimental to traders. Take-profit and stop-loss orders may be executed at a price other than the price at which the order was submitted or set. Orders may be executed in batches at different prices. The opening price may be very different from the previous day's closing price.
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Leverage and Margin Policy
In any case, traders need to have sufficient margin to maintain open positions. GF does not provide margin call notifications. For example, before weekends and holidays, if the margin level is less than 100% of the required margin, the system will force all open orders to close (including locked orders) until the margin ratio is restored to 100% without further notice.
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Set validity period for order
All pending orders and stop loss and profit settings are valid for 1 week. Before the weekend, all pending orders that have not been opened and unexecuted stop loss or profit settings will be cancelled. If necessary, customers can reset them after the market opens on Monday.
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Forced liquidation clause
Please note that unless otherwise notified, GF's forced liquidation margin level is 30%. When your margin ratio is lower than 30%, the system will automatically close your order. Please always pay attention to the level of funds in your account to avoid unnecessary losses. The margin ratio is calculated as: Net value ÷ Used advance payment = Margin ratio
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