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Abnormal Transactions

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Frequently Asked Questions

Abnormal Transactions

  • What are abnormal transactions?

    Abnormal trading refers to clients performing intensive transactions in a very short period of time. Industry experience shows that short-term trading ultimately does not benefit clients, as they incur significant fees for frequent transactions. Furthermore, short-term trading is not a sound investment approach, preventing clients from generating significant profits. Furthermore, some criminals attempt to exploit abnormal trading for money laundering. Our company is particularly concerned about such illegal activities and will not tolerate any abnormal trading that could violate anti-money laundering regulations. Abnormal trading significantly consumes network resources, impacting the stability and efficiency of the trading system and hindering regular client transactions. To protect the interests of our clients, our company will not tolerate any further abnormal trading.

  • Definition of abnormal transactions

    When a client withdraws funds, we will review all transactions from the last withdrawal (or from account opening for the first withdrawal) to the current withdrawal. Based on transaction volume statistics, if 50% of the transaction volume is held for less than 5 minutes, we will conduct a further review of the account, and the review time will be extended by 3 hours.

  • Treatment method

    1. If our company discovers any unusual transactions in an account after investigation, we will immediately freeze all transactions and fund inflows and outflows in that account and conduct an in-depth review and investigation within 45 business days.